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Shipping & Returns

There is still time to order for Christmas!

Most orders are being shipped the same day or next business day!  Here is a quick guide for shipping options. (All orders placed after 11am MST will process the next day)

12/15/17                    *USPS -POSTAL – First Class or Priority - we recommend choosing Priority Service

12/16/17-12/18/17    *USPS -POSTAL - Priority 

                                          

12/14/17 – 12/15/17  *UPS        – Ground  -depending on your location (UPS does not guarantee Ground during this time – see below)

12/16/17 – 12/18/17   *UPS        – 3 Day Select

12/19/17 – 12/20/17   *UPS        - 2nd Day Air  *only before 11am MST  on Wed.   

                                                       the 21st orders placed after that time will ship

                                                       Thurs. the 21nd & should choose Next Day Air.                                                

12/21/17                     *UPS        - Next Day Air ONLY *& only before 11am MST on  

                                                       Thurs. the 22nd.

 

*You MUST list a physical address as the shipping address if you choose any UPS         

   option.

*NOTE: this is a guide only and completely depends on USPS and UPS delivery efficiency !!

 We try extremely hard to process your order in 1 business day and get it shipped out.  After that – it is  up to the carrier to get it there. Thanks for understanding! 

HAPPY HOLIDAYS!

 

*UPS Peak-season service guarantees: Commitment times for air and international shipments delivered within the United States will be extended by 90 minutes on the following days: Nov. 25, Dec. 19-24 and Dec. 31. UPS air and international shipments picked up or delivered in the United States are guaranteed throughout the holiday season.

The guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between Dec. 12 and Dec. 24. For further details, visit ups.com for UPS Tariff/Terms and Conditions of Service.

*USPS Postal

  • Expected delivery dates depend on origin, destination, Post Office™ acceptance time, and other conditions. Priority Mail Express money-back guarantee is suspended for shipments mailed Dec. 22-25.
  • Expected delivery dates depend on origin, destination, Post Office™ acceptance time, and other conditions. Priority Mail Express International money-back guarantee is suspended for shipments mailed Dec. 22-25.
  • Mail-by date does not take into account time needed for customs clearance. Allocate extra transit day(s) for delivery outside major cities.

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Allow 1 business days for processing your order. We try to have most items in stock at all times. However, if you order an item that is out of stock, we will place it on a backorder.

SHIPPING & HANDLING:
Regular ground UPS can take 3-7 business days (after processing) & you must have a physical address.
Postal orders can take 2-7 business days (after processing.)
UPS 2nd day air - After processing, it will take 2 business days.*
UPS 1st day air - After processing, it will take 1 business day.*

*Do not count holidays or weekends
*UPS does not guarantee any air packages Dec.10th - 31st.

Rodeo Video is not responsible for any duties or customs when shipping outside the USA

Returns:
ALL Returns: You must call before returning.
If you receive a defective or damaged item, are unsatisfied, or need to return a title for any reason - please call us & we will take care of it for you.
1-800-331-1269
sales@rodeovideo.com
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